Terms of Service
1. Acceptance of Terms
By accessing this website or placing an order, you agree to these Terms of Service and all related policies. These Terms apply to all users of the website, including visitors and customers. If you do not agree with these Terms, you should stop using the website.
2. Website Usage
You must not introduce viruses, harmful code, malicious software, or any content that may damage, disrupt, or interfere with the website or its services. Access may be restricted or terminated if these conditions are violated.
3. Orders and Transactions
All purchases are subject to these Terms and our Return and Refund Policy. We reserve the right to accept, refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product unavailability, or incorrect order information. Product colours and appearance may vary depending on screen settings and device type.
4. Account and Billing Details
You must provide complete, current, and accurate account, delivery, and payment information. We may delay or cancel an order if the information provided is incorrect, incomplete, or cannot be verified.
5. Pricing and Product Availability
Prices, products, availability, and services may be changed or discontinued without prior notice. Any price changes will not affect orders that have already been accepted, except where an obvious pricing or technical error has occurred. Unless stated otherwise, prices displayed for Australian customers are shown in Australian dollars.
6. Information Accuracy
We aim to provide accurate product descriptions, images, availability information, and pricing. However, occasional errors or omissions may occur. Nothing in this section limits any rights or remedies available under the Australian Consumer Law.
7. Updates and Modifications
Website content may be updated, corrected, or removed at any time. Where an error affects an order, we may contact you to provide corrected information, offer an alternative, or cancel and refund the affected order where appropriate.
8. Third-Party Tools and Services
The website may provide access to third-party tools or services. These services may be subject to separate terms and privacy policies. To the extent permitted by law, we are not responsible for the availability or performance of third-party services that we do not control.
9. External Links
The website may contain links to third-party websites. We are not responsible for the content, security, policies, or practices of websites that we do not operate. You should review the applicable terms and policies before using a third-party website.
10. User Submissions
If you submit reviews, feedback, comments, images, or other content, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, publish, and display that content for purposes connected with operating and promoting the website. You must not submit unlawful, misleading, defamatory, or infringing content.
11. Personal Data
Personal information is collected, used, stored, and disclosed in accordance with our Privacy Policy and applicable privacy laws. Where applicable, this may include the Privacy Act 1988 and the Australian Privacy Principles.
12. Restricted Activities
You must not use the website for unlawful purposes, interfere with its security, attempt unauthorised access, distribute malicious software, harass others, submit misleading information, or infringe intellectual property or other legal rights. Violations may result in suspension or termination of access.
13. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Where the Australian Consumer Law applies, you may be entitled to a repair, replacement, refund, cancellation, or compensation if a product or service fails to meet an applicable consumer guarantee. Nothing in these Terms or our related policies excludes, restricts, or modifies any consumer right or remedy that cannot lawfully be excluded, restricted, or modified.
14. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss arising from your use of the website or services. This limitation does not apply to liability that cannot legally be excluded or limited, including rights and remedies available under the Australian Consumer Law.
15. Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to apply.
16. Termination of Access
These Terms remain effective unless terminated by you or us. We may suspend or terminate access where these Terms are violated or where reasonably necessary to protect the website, our customers, or third parties. Rights and obligations that arose before termination will remain effective.
17. Entire Agreement
These Terms, together with our related policies, constitute the agreement between you and the website concerning your use of the website and purchases made through it. They replace prior communications relating to the same subject matter.
18. Governing Law
These Terms are governed by the laws of Australia and the laws of the Australian state or territory in which our business is established, without limiting any mandatory rights available to consumers in their state or territory of residence.
19. Amendments
We may update these Terms from time to time by publishing a revised version on this website. Changes will apply from the date they are published and will not reduce rights relating to an order placed before the change took effect. Continued use of the website after an update constitutes acceptance of the revised Terms.
20. Platform Hosting
This website is hosted by Shopify. Shopify provides the ecommerce platform that enables us to offer products and services to customers and may process certain information through its infrastructure in accordance with its own terms and privacy practices.